Primary Report Intake, Management and Entry (PRIME)

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Primary Report Intake, Management and Entry Unit (PRIME)

Citizen Online Report Entry (CORE)

File a Report


FILING A FALSE POLICE REPORT IS A CRIMINAL OFFENCE

Due to COVID-19, the Toronto Police Service is making adjustments to parking enforcement. Until further notice, parking enforcement has been suspended for the following offences:

  • On-Street Permit Parking Areas
  • On-Street Time Limit Offences such a 1, 2 and 3 Hour Parking
  • North York Winter Maintenance Bylaw
  • Expired Vehicle Validation License Plates
  • Boulevard Parking
  • School Zones with posted No Stopping/No Standing/No Parking Signage

The above parking offences may be enforced in exceptional circumstances where a significant traffic safety, and/or of community concern exists. Parking Enforcement Officers will continue to have discretion to use enforcement tools as necessary to ensure the safe and orderly movement of vehicles in the city. All other parking offences will continue to be enforced. This includes no stopping, no standing and no parking offences, rush hour routes and also pay and display/metered areas where payment is required. This is to ensure an adequate level of street parking, traffic flow, and maintain traffic and pedestrian safety.

If your situation does not fall within the circumstances outlined above, please proceed with filing your report.


Immediate Parking Complaint infographic

 

Immediate Parking Complaint


THIS PAGE IS NOT FOR REPORTING ISSUES INVOLVING MOVING VEHICLES.
IF THIS COMPLAINT PERTAINS TO A MOVING VIOLATION YOU CAN PROVIDE THE DETAILS ON OUR “LOCAL NEIGHBOURHOOD TRAFFIC ISSUE OR CONCERN” PAGE.

An Immediate Parking Complaint report assists a citizen with providing TPS with information about a parking issue that is occurring right now on private property or on a public road. Once you have submitted the information a Parking Enforcement Officer will be dispatched to attend the location on priority basis.


Terms and Conditions


Check the boxes next to the following statements to indicate that you understand and agree to the following, then click on Start a Report button:




Please select the Parking Complaint type that most accurately describes the issue you are experiencing:

Definition:


If you are ready to begin: START A REPORT


THE FOLLOWING CANNOT BE REPORTED THROUGH THE CORE SYSTEM:

  • An incident that occurred outside the City of Toronto OR on any 400 series highways in Toronto, patrolled by the OPP,
  • If the incident resulted in a collision, please call the police for further instructions. Or report to a Collision reporting Centre.

Ongoing Parking Complaints


If your parking complaint relates to a repeating issue that occurs on a regular basis please send an email to tpsparkingcomplaints@torontopolice.on.ca and include the following:

  • Your name and phone number
  • The address or location where the issue occurs
  • The time of day when this issue most often occurs
  • The description of any vehicles related to the parking issue

Your email will be directed to the appropriate supervisor within the Parking Enforcement Unit within two business days and a copy sent to you. The supervisor will then commence enforcement actions as required.


Requesting Parking Enforcement on Private Property


You must remain at the location until a Parking Enforcement Officer arrives if you are requesting tagging or towing in relation to one of the following:

  1. Driveway Obstructed Complaints(complainant signature required)
  2. Someone is Preventing Removal of Previously Parked Vehicle
  3. Vehicles Interfering with a Funeral Procession
  4. Private/Municipal Property Complaints (complainant signature required)

In order to have a vehicle tagged or towed on private property ensure that the spot number is clearly marked and that the parking area has proper signs with the City of Toronto Bylaw included on them.
You will also be required to sign a legal indemnity form and the Parking Enforcement Officer’s evidence in order to authorize the tagging or towing of a vehicle. Towing expenses may be incurred by complainants.

Who can act as a complainant on private property?

  • Property owners
  • Property managers or someone acting on their behalf
  • Security guards
  • Renters

You must also remain at the location and present the following to the Parking Enforcement Officer when they arrive:

  • Renters: A parking permit and/or a rental agreement including your name and, if applicable, your apartment number and any parking spot that you are entitled to along with Photo ID that includes your name and address.

  • Owners: A parking permit and/or a condominium bill of sale or title document including your name and, if applicable, your apartment number and the parking spot that you are entitled to along with Photo ID that includes your name and address.

  • Property Managers/Security: Identification or documents confirming that you have the authority to request a vehicle be tagged and/or towed.

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