The primary focus of Diversity and Inclusion is to coordinate all human rights complaints and activities, build strategic cultural change, with the goal of facilitating a Service wide appreciation of diversity and a dedication to increasing opportunity for all members to implement these values in their work environment.


The Diversity and Inclusion is responsible for ensuring:

  • That all human rights complaints and concerns are dealt with respectfully, strategically and effectively.
  • The Service reflects the diverse community it serves at all levels/ranks.
  • The Service provides all members with a healthy, respectful, inclusive and equitable work environment that is free from harassment and discrimination.
  • All members provide a bias-free service to the community.
  • All members develop and demonstrate effective diversity and inclusion skills.
  • Progressive standards for Human Rights, diversity and inclusion are defined, implemented and monitored for compliance.

Accessibility For Ontarians With Disabilities (AODA)

Accessibility Standards

Toronto Police Service is proud to inform the public that under the Customer Service Standard of the Accessibility for Ontarians with Disabilities Act (AODA), we now provide our AODA procedure and related documents to persons with disabilities in mutually-agreed-upon alternative formats that take into account the person's disability.

For more information or to request documents or publications in an alternative format, please contact:

    Diversity and Inclusion
    Toronto Police Service
    40 College St.
    Toronto, ON M5G 2J3

Customer Service Plan

Customer Feedback Form