Primary Report Intake, Management and Entry Unit (PRIME)
Citizen Online Report Entry (CORE)
File a Report
Immediate Parking Complaint
THIS PAGE IS NOT FOR REPORTING ISSUES INVOLVING MOVING VEHICLES.
IF THIS COMPLAINT PERTAINS TO A MOVING VIOLATION YOU CAN PROVIDE THE DETAILS ON OUR “LOCAL NEIGHBOURHOOD TRAFFIC ISSUE OR CONCERN” PAGE.
An Immediate Parking Complaint report assists a citizen with providing TPS with information about a parking issue that is occurring right now on private property or on a public road. Once you have submitted the information a Parking Enforcement Officer will be dispatched to attend the location.
Ongoing Parking Complaints
If your parking complaint relates to a repeating issue that is not occurring right now please send an email to firstname.lastname@example.org and include the following:
- Your name and phone number
- The address or location where the issue occurs
- The time of day when this issue most often occurs
- The description of any vehicles related to the parking issue
A Parking Enforcement Officer will be assigned to follow up on this complaint and will stop by periodically to enforce the parking by-laws as applicable. A member of Parking Enforcement will contact you within the next two days during normal business hours to advise you what steps will be taken.
Requesting Parking Enforcement on Private Property
You must remain at the location until a Parking Enforcement Officer arrives if you are requesting tagging or towing in relation to one of the following:
- Driveway Obstructed Complaints(complainant signature required)
- Someone is Preventing Removal of Previously Parked Vehicle
- Vehicles Interfering with a Funeral Procession
- Private/Municipal Property Complaints (complainant signature required)
In order to have a vehicle tagged or towed on private property ensure that the spot number is clearly marked and that the parking area has proper signs with the City of Toronto Bylaw included on them.
You will also be required to sign a legal indemnity form and the Parking Enforcement Officer’s evidence in order to authorize the tagging or towing of a vehicle. Towing expenses may be incurred by complainants.
Who can act as a complainant on private property?
- Property owners
- Property managers or someone acting on their behalf
- Security guards
You must also remain at the location and present the following to the Parking Enforcement Officer when they arrive:
- Renters: A parking permit and/or a rental agreement including your name and, if applicable, your apartment number and any parking spot that you are entitled to along with Photo ID that includes your name and address.
- Owners: A parking permit and/or a condominium bill of sale or title document including your name and, if applicable, your apartment number and the parking spot that you are entitled to along with Photo ID that includes your name and address.
- Property Managers/Security: Identification or documents confirming that you have the authority to request a vehicle be tagged and/or towed.
Terms and Conditions
THE FOLLOWING CANNOT BE REPORTED THROUGH THE CORE SYSTEM:
- An incident that occurred outside the City of Toronto OR on any 400 series highways in Toronto, patrolled by the OPP,
- If the incident resulted in a collision, please call the police for further instructions. Or report to a Collision reporting Centre.