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The Toronto Police Service employs approximately 7,700 members, 30% of whom are civilians. The contribution made by civilian members is vital to the Service's mandate of providing the citizens of Toronto with the highest attainable quality of service. A diverse range of positions are available for civilians in the following areas:

Permanent Full & Part Time Positions

Temporary and Seasonal

 

Parking Enforcement Unit

The Parking Enforcement Unit employs a number of Parking Enforcement/Towing Officers (PEOs). They contribute to the safe and orderly movement of traffic on the streets of Toronto by patrolling on foot, bicycle, motorcycle or car, while enforcing municipal parking by-laws.

PEOs are responsible for ticketing and/or towing illegally parked vehicles. The officers are also required to attend parking complaints are received from the public and take appropriate action.

This position requires individuals who are prepared to work independently on three (3) rotating shifts (days, afternoon, and nights, including weekends and statutory holidays) in an outdoor environment.

This position is physically demanding in that it requires periods of extensive walking and driving. Good judgement and strong interpersonal skills are essential qualities for a Parking Enforcement Officer in order to deal effectively with the public.

Training
Formal training consists of five (5) weeks at the Parking Enforcement Unit’s training facility and the Toronto Police College, followed by two (2) weeks on-the-job training with an experienced PEO.

Requirements for this position:

  • completion of Grade 12 or an approved equivalent combination of education, training and experience,
  • must be a fully licensed driver and meet the requirements of the Graduated Licensing System in the Province of Ontario and have accumulated no more than six (6) demerit points,
  • must have strong written communication skills to effectively maintain memo books, prepare internal correspondence and various reports and forms as required. A written test will be administered,
  • must successfully pass the medical assessment,
  • must successfully obtain within qualifying period First Aid and CPR certification and a Toronto Police Service’s Blue Card (which qualifies a member to drive a police vehicle),
  • must be prepared to work in a high stress environment,
  • must have good judgement and excellent interpersonal skills in order to handle difficult situations such, as irate citizens, crimes in progress, etc.

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Court Services

Court Services employs over 700 civilian members. It is comprised of several sub-units such as: Coroner’s Court, Prisoner Transportation, Document Services, and Training. There are many civilian employment opportunities within the Court Services Unit.

Court Officers are primarily required to work day shifts; however, there is some shift work involved. These shifts include days, afternoons, nights and weekends. When scheduled to work, a minimum of three (3) hours per day is guaranteed.

Part-time Court Officer
The role of Part-Time Court Officer includes:

  • maintaining security at various court locations in the City of Toronto,
  • transporting prisoners to and from courthouses, detention centres and police facilities,
  • maintaining security of prisoners while in the courthouse and escorts them to and from courtrooms,
  • obtaining DNA samples from persons in and out of custody as ordered by the court,
  • searching prisoners and/or members of the public entering the courthouse,
  • performing the duties of the Drug Exhibit Liaison Officer,
  • performing the duties of the Court Liaison Officer by organizing and updating information on each case appearing in court.

Training
Court Officers receive seven (7) weeks of classroom training at the Toronto Police College, followed by eight (8) weeks field training with an experienced Coach Officer.

Requirements for this position:

  • completion of Grade 12 or an approved equivalent combination of education, training and experience,
  • must be a fully licensed driver and meet the requirements of the Graduated Licensing System in the Province of Ontario,
  • must possess Standard First Aid and Level ‘C’ CPR certification,
  • must be able to achieve physical fitness standards,
  • must possess excellent written communication skills and achieve the set standard on a written communications test,
  • must be able to work 3 rotating shifts.

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Communications Services

Communication Services is one of the largest civilian units within the Toronto Police Service. Communications Operators account for 75% of the staff in this Unit.

When citizens call the emergency or police administrative telephone number, the first person they speak to is a Communications Operator. Members occupying these positions provide the vital link to Police Officers in the field and are often required to make quick, accurate and critical decisions under stressful conditions.

The position of Communications Operator is comprised of two distinct job functions: Emergency 911, Non-Emergency Operator and Police Dispatcher. The responsibilities of this position involve:

  • receiving incoming calls on the emergency 9-1-1 line and initiating the appropriate police, ambulance or fire response,
  • receiving incoming calls on the non-emergency lines from the public,
  • initiating the required police response, connecting caller to the requested area or supplying the caller with the appropriate non-police information,
  • operating various computerized communication consoles and associated equipment,
  • dispatching and responding to requests from police personnel,
  • maintaining radio contact with a varying number of police officers,
  • organizing and prioritizing numerous calls for police service.

Training
The training period for Communications Operators is 31 weeks. Included in the training is classroom instruction as well as on-the-job training with an experienced Communications Operator.

Requirements for this position:

  • completion of Grade 12 or an approved equivalent combination of education, training and experience,
  • superior communication skills to deliver information in an accurate and concise manner,
  • ability to work rotating shifts which include days, afternoons, nights and weekends,
  • 20/20 vision, (corrected or uncorrected) with normal close vision, colour vision, distance vision, peripheral vision, depth perception and the ability to adjust focus is essential,
  • the ability to hear and readily relay information accurately, while operating various methods of communication equipment (Computer Aided Dispatch, TTY, portable radios, telephones),
  • must successfully complete a 31-week intensive training program,
  • ability to work in a restrictive environment (scheduled breaks and lunches, dependent upon workload),
  • ability to work at a rapid pace - intense concentration for extended periods,
  • ability to work in a high stress environment (exposure to difficult situations such as suicidal callers, violent crimes in progress, etc.),
  • must successfully pass a medical assessment.

Applicants must successfully complete a battery of tests, which will consist of typing (40 words per minute), short term memory, hearing, vocabulary and a console simulator test before proceeding to the interview stage.

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Managerial & Executive

The TPS recruits management personnel with professional designations, skills, education and experience in the following areas:

  • Legal Services
  • Medical Advisory Services
  • Human Resources
  • Labour Relations
  • Occupational Health and Safety
  • Information Technology
  • Corporate Services
  • Financial Management
  • Purchasing Support Services
  • Records Management
  • Video Services

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Information Technology Services (ITS)

ITS plays an essential role in supporting the day-to-day operations of the largest police service in Canada with over 100 critical information systems.

The seven (7) main sections in Information Technology Services are:

  • Customer Service
  • Infrastructure and Operations Support Services
  • Information Systems Services
  • Telecommunications
  • Enterprise Architecture
  • Project Management
  • IT Governance Management

Requirements for Information Technology Services positions:

Requirements will vary according to the function being performed. All vacancies for which external candidates are eligible to apply are advertised on the Toronto Police Service Job Information Line (416) 808-7134 as well as in the Careers section of the web site.

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Mechanical

Fleet Management is responsible for procurement, maintenance and repair of vehicles, vessels and equipment.

The majority of the positions in this area are for motor vehicle, vessel, motorcycle and autobody mechanics. Other positions in Fleet Management include the following:

  • Motor Vehicle Mechanics
  • Serviceperson
  • Storekeeper
  • Autobody Painter

Requirements for all Fleet and Materials Management positions:

  • completion of Grade 12 or an approved equivalent combination of education, training and experience,
  • must be a fully licensed driver and meet the requirements of the Graduated Licensing System in the Province of Ontario and have accumulated no more than six (6) demerit points,
  • possess valid trade certificate or qualification in the respective field,
  • relevant experience

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Research and Analytical Positions

The unit is responsible of research, assessment and analysis of information of a confidential nature, preparing reports and making recommendations on assigned projects.

Requirements for the position:

  • must have a minimum of three years experience in researching, analyzing, interpreting information, and statistical analysis including forecasting trends, and identifying issues,
  • must demonstrate proficiency through experience in GIS software including MapInfo, SQL (Structured Query Language) and statistical software.

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Forensics Identification Service

The unit is responsible for specialized services in support of TPS operations. Personnel are selected for FIS duties based on aptitude, experience and expertise to perform such roles as Fingerprint Technician, Photo Imaging Technician, etc. The duties may include:

  • processing, searching, comparing and identifying fingerprints for crime-scene identification and criminal records purposes. May be required to testify in court,
  • examining, analyzing, classifying, searches and identifying Master File and latent fingerprint impressions,
  • providing professional photographic and digital imaging services to all units within the Toronto Police Service, as well as servicing photographic and digital imaging laboratory equipment and maintains section files.

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Other

Other positions cover a wide variety of specialized positions such as our payroll services, accounting, audit and quality control, nurses, human resources specialists, etc.

Minimum requirements are based on the specific requirements of each specialized position and may require testing.

 

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Temporary and Seasonal Positions

Administrative/Clerical

The Toronto Police Service recruits individuals with clerical skills to temporarily replace permanent members who are absent for an extended period of time. The employment period for a temporary assignment is for up to six (6) months.

The positions available in the clerical area include clerk/typists, station duty clerks, secretaries and administrative staff. These positions are located in specialized units, such as Financial Management, Forensic Identification Services, Human Resources, Occupational Health and Safety, various Divisions, etc.

Interested applicants should be prepared to work rotating shifts (days, evenings, nights and weekends).

Requirements for this position:

  • completion of Grade 12 or an approved equivalent combination of education, training and experience,
  • minimum typing speed of 40 words per minute,
  • an Office Skills (spelling, grammar, and punctuation with 70% accuracy),
  • MS Word (with 50% as the passing mark),
  • excellent verbal and written communication skills.

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Lifeguards

The Toronto Police Service Lifeguards work on the beaches of the City of Toronto during the summer season. They perform general lifeguard duties under the direction of a supervisor, including rowboat, foot and power vessel patrols. They also supervise and promote safety and order on public beaches. They also perform assigned duties to prevent loss of life and damage to property, as well as lookout duties and administration of First Aid, if required. They ensure vessels are equipped with proper safety equipment.

Requirements for the position:

  • must have the following certifications: National Lifesaving Society (NLS); Standard First Aid, CPR level “C”, and the Pleasure Craft Operators Competency (PCOC) card.

Recruitment for Lifeguards runs from January to March, each year.

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Youth in Policing Initiative

The Youth In Policing Initiative is a collaboration between the Toronto Police Service, Toronto Police Services Board and the Ministry of Children and Youth Services (MCYS).

This employment initiative focuses on diverse youth between the ages of 15 and 18 years, who reside in our priority identified neighbourhoods within the City of Toronto. The aim of the Youth in Policing Initiative is to promote youth participation in and exposure to the work environment through diverse, educational, and productive work assignments.

The Youth in Policing Initiative video from YouTube

http://www.torontopolice.on.ca/yipi/

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For more information, please contact us at [email protected] or 416-808-7153 and 416-808-7234.

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School Crossing Guards

The Toronto Police Service hires School Crossing Guards whose main responsibility is to safely help all school-aged children up to and including grade 6 cross the street as the travel to and from school.

Candidates interested in applying as a School Crossing Guard are to attend in person at the Division closest to your home address.

Requirements for the position:

  • all applicants are required to pass a vision test,
  • all applicants must provide a Certificate of Fitness from their family physician confirming that they are physically fit to carry out the duties of a Crossing Guard.

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Co-op Program

The Toronto Police Service supports co-operative Education programs offered by the local boards of education and various post-secondary institutions. Such programs allow Co-operative Education Students to obtain work experience and achieve credits toward their diplomas, certificates or degrees.

The students assist clerical staff in their daily duties in order to gain valuable work experience. The students are placed in various units, divisions, across the city according to the needs of the Service.