Background Checks


Please note the hours of operation for our Customer Service Request Counter located at 40 College Street over the Holiday season:

December 18th to December 21st7 am to 4 pm
December 22nd7 am to 12 noon
December 25th and December 26thCLOSED
December 27th and December 28th7 am to 4 pm
December 29th7 am to 12 noon
January 1st, 2018CLOSED

The counter will re-open for our regular hours of operation of 7 am to 5 pm on Tuesday, January 2nd, 2018.


Up-to-date Processing Timelines

If you have already submitted your request for a background check, please note that we are processing applications for:

Criminal Record Check
Received on September 20, 2016
Vulnerable Sector Screening
Received on September 22, 2016

Information about general processing timelines can be found by accessing Criminal Record Check Process or Vulnerable Sector Screening Process. Processing times may fluctuate due to volume and time of year.

Bill 113 - Police Record Checks Reform Act

Bill 113, known as the Police Record Checks Reform Act (Act), passed third reading in the Ontario Legislature and then subsequently received Royal Assent on December 3, 2015. Since Royal Assent, the new Act has yet to be enacted.

Since December 2015, the Toronto Police Service has changed business practises to ensure the new legislative requirements are met in accordance to Bill 113, Police Record Checks Reform Act.

For further information on the Act, including a list of criteria searched and disclosed on criminal background screenings, please visit the Legislative Assembly of Ontario website.