Access and Privacy Section

· Fee Schedule
· Access/Correction Request form

Related Links

· Information and Privacy Commissioner/Ontario

Access and Privacy Section

Please note the hours of operation for our request counter at 40 College Street over the holiday season;

December 19th to December 22nd7 am to 4 pm
December 23rd7 am to 12 pm
December 26th and December 27thCLOSED
December 28th and December 29th7 am to 4 pm
December 30th7 am to 12 noon

The counter will re-open for our regular hours of operation of 7 am to 5 pm on Tuesday January 3rd, 2017.


General Records: All records are subject to access requests except records to which mandatory and discretionary exemptions apply under the Municipal Freedom of Information and Protection of Privacy Act.

In addition to the application fee, there is a legislated fee schedule for the processing of access requests for general records (other computer related fees may also apply). Please see fee schedule.

Personal Information Records: Information relating to the requester themselves is referred to as personal information. Similar to general records, mandatory and discretionary exemptions may apply.
Identification must be provided in order for the release of personal information. A charge ($.20 per photocopy) as well as other computer related fees may be applied. Please see fee schedule.


The Act has privacy protection provisions concerning the collection, use, disclosure, retention and disposal of personal information. Access to another individual's personal information may be restricted without consent from that person.

If you are requesting information on behalf of someone else, or wish to obtain information about another person, you must supply the Toronto Police Service with signed authorization from that individual. Consent form

How to make an access/correction request

Mailing your request (by filling this form):

    Toronto Police Service
    Access and Privacy Section
    40 College St. 4th Floor
    Toronto, ON M5G 2J3
    Telephone: (416) 808-7850
    Business hours: Mon-Fri., 8 a.m. to 4 p.m.
· Please write a legible list of what you are requesting from the Toronto Police Service. EXAMPLE: TIME, DATE (S), LOCATION, OFFICER(S) INVOLVED.
· Letter must be accompanied by a NON-WAIVABLE five dollar ($5.00) fee. Certified Cheque or Money Order made out to the "Toronto Police Service".
· If the request is for personal information, you must provide proper identification PRIOR to the records being released. List of suitable identifications.

Making your request in person:

· Attend 40 College Street, Toronto, Ontario, main floor lobby.
· Fill out the form provided as legibly as possible.
· Pay the NON-WAIVABLE five dollar ($5.00) fee. (Money Order, Certified Cheque, Debit, Visa or Mastercard accepted)


Types of requests

The following is a list of the most common types of requests processed through the Toronto Police Services' Access and Privacy Section:

    · Records of Arrest
    · General Occurrences; Incident Reports
    · Memorandum Book Notes
    · Witness statements or contact information
    · Police related 9-1-1 Emergency calls

Requests not processed through the Access and Privacy Section include:

    · Motor Vehicle Accident Reports
    · Criminal Record
    · Clearance Letters
    · Police Reference Check Program
    · Publicly available statistics such as those found on our Crime Statistics page.