Web Accessibility Statement

The Toronto Police Service is committed to providing a website that is accessible to the widest possible audience.

We are actively working towards achieving a fully accessible website that would conform to the World Wide Web Consortium (W3C) Web Content Accessibility Guidelines (WCAG) 2.0 at Level A, as mandated by the Government of Ontario Accessibility for Ontarians with Disabilities Act (AODA) Integrated Accessilbity Standards.

While we are working towards achieving a fully accessible website, there will be legacy documents and pages developed previously or by third-parties that are not compliant.

We also have a Customer Service Plan and a 2016-2021 Multi-Year Accessibility Plan available as well.

All Service members have completed the Customer Service, General Requirements, Information & Communications & Employment training modules provided by AccessForward.ca (Select members also completed Design of Public Spaces).


Accessibility For Ontarians With Disabilities (AODA)

Accessibility Standards

Toronto Police Service is proud to inform the public that under the Customer Service Standard of the Accessibility for Ontarians with Disabilities Act (AODA), we now provide our AODA procedure and related documents to persons with disabilities in mutually-agreed-upon alternative formats that take into account the person's disability.

For more information or to request documents or publications in an alternative format, please contact:

    Equity, Inclusion & Human Rights
    Toronto Police Service
    40 College St.
    Toronto, ON M5G 2J3
    416-808-8176

Customer Service Plan

Customer Feedback Form